Services
No two clients, projects or needs are the same. This is why I offer a variety of services that are aimed to help solve a companies issues, achieve their goals, or just improve their overall design/experience, regardless of size, budget, or product.
Full Design Services
Design Services
If you are looking for a more long-term, hands-on service, this is it. Whether full or part-time, you can hire me to work with you or your team to help with design tasks within your company. Acting as a solo, supporting, or lead designer, I can work alongside you and your team to help implement my design expertise, talk strategy and design the product as a whole.
Service Overview
Often, startups need a designer that wears multiple hats. Mainly because as a startup, the budget is tight, time is short and things are moving fast.
I offer a range of services catered towards startups and their unique needs/circumstances, such as Product Design, UI/UX and Creative Strategy/Direction and take time to understand the business, product and its users so that I am able to come up with a solution-based design approach to help solve real cases and achieve business needs.
So, whether you are just starting out designing/building the product or have a product/design but want help improving the users’ experience, products visuals or just the feel of the product, get in touch and see if we are a good fit.
- You need Product, UI or UX design/strategy.
- Have a product but want to improve it.
- Want to experiment with additional features.
- Need an extra pair of hands for your team.
- Want to offload your design needs.
- Product Strategy & Design
- Website, Mobile & App Design
- Experience Strategy & Design
- Interaction Design
- Creative Direction
Clients Who Used This Service
Prontopay
Arken Digital
Rinkl
FAQ
Creative Strategy
Consultation
A design consultation lets us talk through specific issues related to your product/company and discuss potential solutions, ideas and experiments. Focused on design thinking and product strategy, a consultation allows intense bursts of creative direction, guidance and discussion without the full-time commitment.
Service Overview
Depending on the current state of your company/product, you may find it valuable to be able to chat through your products current issues, pain points and goals.
As a startup, you may find it beneficial to consult with me about high-level project planning, strategy and creative direction. Or maybe instead to go through specific flows or screens to discuss ways to improve the users’ experience or visual aesthetics of them.
Whereas a more established business may find the value in being able to bring in an external designer and talk through more specific areas of friction or future features, expansions or updates.
However, regardless of current status or issues, the goal is always the same. To discuss the most pressing issues within the products current state, apply creative thinking, design strategy and problem-solving, and leave the meeting with a better understanding, list of actions or simply a clearer state of mind than when we started.
- You want initial design/product guidance.
- Want an external, creative point of view.
- Have a specific issue/concern to talk through.
- Want experience without the cost of hiring.
- The product needs some creative direction.
- 90-minute Consultation call(s).
- 90-minute Call Recording.
- List of actionable items.
- Follow-up/checkin email.
- On-going, regular support (if needed).
Clients Who Used This Service
"We decided to initially have a consultation with Kieran, after being so impressed by the ideas and how well he understood our brand, it would have been silly not to get him to do the actual design. We absolutely got so much value from our initial consultation, that it was a no-brainer to have him do the actual design."
Prontopay
Arken Digital
Rinkl
FAQ
Is it a consultation call for me?
A consultation call can be right for a variety of reasons. However, here are a few reasons others have booked a consultation with me;
- You are just starting out on a new product, but feel it would be beneficial to discuss how to approach the project from a product designers point of view.
- Are struggling with a specific area or feature of your product, and want additional help/expertise in figuring out the right solution.
- Your product is built and ready, but you want to go through it with a designer, to make sure everything is looking good and there are no missed opportunities.
- The performance of your product is poor. User conversations or retention is low, and you are not sure where you are losing them.
- You are a new designer who is struggling and wants a little bit of guidance. (Discount available, DM me on Twitter)
How does a typical call go?
Every call is different, as it can vary from person to person and project to project. That being said, there is a similar pattern to each call, that looks a little something like this;
- Before each meeting, we will set up an agenda of topics via email, and make sure have the room to discuss the most important parts within each meeting.
- After introductions/catchups, we will progress into the agenda. Which will essentially be about your most pressing issues and your main reason(s) for setting up the consultation.
- Towards the end of the meeting, we will write out and agree upon a “list of actions”. This list will be a summary of everything we discussed and the solutions we agreed upon. This may be edits or tweaks to a product, things to consider about your users, or areas to start researching/looking into.
- I do not “upsell” another meeting, I simply leave it with the actionable list, and let you decide if you feel the need to set up another or not. No pressure or awkward sales pitches eating into your time.
- I do, however, follow up via email after a few weeks, just to see how you are getting on with the list and if you have found any other issues. No sale, just a friendly follow up.
What's your refund policy?
I understand that sometimes after buying something, you have a change of heart or no longer need it. If this is the case, just let me know 24 hours before our call and I will refund you right away.
I’m confident you will find our chats valuable, but after our meeting, you feel there was no value, and it was a waste of time. Drop me an email and I will give you your money back with no issues and no hard feelings.
Ok, I'm in. How does this work?
After checkout, you will be redirected to my calendar showing a bunch of dates/times for you to choose from. Once chosen, you will get a confirmation email containing the date, time, call URL/location and what to do if you need to change any of it.
Upon the day of the call, you will get a reminder about our call, and what (if anything) to bring with you.
Once the time arrives, you click the link in your confirmation email and join the call with me.
That’s it, as simple as that. All you have to do to get started is click that “Book Now” button to be taken to confirmation and payment details.
HANDS OFF GUIDANCE
Design Audit
A design audit is a strategic exploration and breakdown of your product or website, intending to discover its flaws and issues and suggest potential tweaks, changes, and reconfigurations to improve its overall usability, experience, and visual aesthetics.
Service Overview
There are many reasons a startup or individual may benefit from a design audit. However, a common thread is that there is value in getting insight and guidance from an experienced designer who works with startups daily.
Through a design audit, I reveal issues from both a user and designers point of view that you may not have been aware of or didn’t know how to solve. I’ll also supply suggestions and visual examples on how to fix them, and explain my reasoning along the way. So that you not only know what to change but understand why and what the benefits are of doing so.
I not only provide a map of what and where the problems are. But also directions on how to navigate it optimally through the use of a priority list. Where I list the top 5 issues that would make the most impact if changed.
This audit will cover multiple design topics such as;
Layout, Hierarchy, User Experience, Interactions, Typography, Accessibility, Visuals, Look & Feel, and other design patterns and thinking. As well as more generic issues I stumble across such as bugs, errors and nitpicking.
- You are about to launch but want a final check.
- On a tight budget, but still want expert guidance.
- Noticing pain points within certain areas/flows.
- It works but doesn’t look or feel quite right.
- You feel lost and need some design guidance.
- Initial visit video recording & commentary.
- Suggestions on things to improve.
- Real-world examples to suggested fixes.
- Priority list based on severity, time to fix and impact.
- Strategy document to guide you.
Clients Who Used This Service
Prontopay
Arken Digital
Rinkl
FAQ
The goal of this Audit is to;
- Leave you with an understanding of current issues.
- Suggestions and solutions on how to fix these issues.
- Prioritise these fixes with severity, impact and time investment, to know where to start.
- Give you clarity and direction on how to improve your UX and UI without hiring a designer.
- An understanding of why certain decisions were made, and an insight into the design thinking behind them.
Is a Design Audit for me?
An audit can be useful in a few key ways.
- As a final check before launch, to make sure everything looks in order and optimise to its full potential
- You have been working away and are in the thick of it, you look at your product and whilst it works, it could benefit from being streamlined functionally and visually. But are not sure where to start, where to focus or what to fix. You need someone to point you in the direction of most impact, and how to get going.
- Your product is working, but it isn't looking as good as competitors, sites used as inspiration, or even your Figma design. It needs a designers touch.
- You are on a tight budget and cannot afford a full/part-time designer, but still want that valuable expertise and guidance.
What does the Audit include?
- A recording of the first time I visit and explore your app/website. Speaking my thoughts out loud, letting you glimpse inside the mind of a first-time visitor, as well as a designers thoughts.
- A strategy document, that outlines key issues I notice during my first, second and third passes. As I focus on different areas of your product.
- Suggestions of potential fixes and, for some more advanced concepts, real-world examples of how others are doing similar things.
- A priority list, that organizes your top 5 things to fix, with a rating of severity, impact and time required. So that you can tackle the things that will offer the best value to time ratio.
Who are you?
I'm Kieran Parker, a UI, UX & Product designer who has spent the last 6 years as a freelancer working with and designing for startups of various sizes. From day one funding, strategy, user interviews and initial designs, all the way through to launch, on-going maintenance, implementing features & user optimizations.
When I am not working with clients, I am designing and building my own products. Allowing me to experience similar pain points and struggles of founders. Allowing me to (somewhat) walk in the shoes of those I work with.
What's your refund policy?
I guarantee that the Design Audit will provide value to both you and your product. Either through the overall usability, experience or design quality.
If not, I will send you a full refund.
Ok, I'm in. How does this work?
After checkout, you will receive an introduction email from me containing a short questionnaire that will allow me to get a better understanding of you, your product, and what you feel your issues are currently.
Once I have everything I need to get started, I will conduct my initial visit recording, and start taking notes/writing up the strategy document.
Upon completion, you will receive an email containing a link to a notion document, which will contain the strategy document, recording and priority list.
It will also contain a discount coupon towards my consultation service, as you may find it helpful to follow up with me once you have implemented your changes.
And that’s it, as simple as that. All you have to do is click that “Buy Now” button to be taken to confirmation and payment details.